The enquiry form
Please use the enquiry form and give us a clear outline of your practice needs. The more detail you share about your documents and team structure, the easier it is to map the work to the right service.
- Your firm name and the town or city you work from
- The document types you handle, such as contracts, wills, leases, letters of demand or conveyancing paperwork
- Whether you need template mapping, clause bank setup, questionnaire design or document migration
- The number of users who need training or admin access
- Any review steps, sign-off steps or matter data fields that must be built into the process
What the team usually needs to know first
When you send your details, it helps to mention how your current drafting process works and where the delays usually sit. Some practices need a cleaner way to move from a questionnaire into a draft, while others want better control over template versions and internal review.
- Whether you are starting fresh or updating existing templates
- If your practice needs secure cloud storage for working documents
- Whether your staff need user training, admin training or go-live support
- If the project needs ongoing helpdesk support after launch
Practical notes help us prepare. A few lines about the file types, matter flow and who signs off the final document give the team a solid base to work from.
Where we work with firms
LawMachine works with small law firms across South Africa, with practices in Johannesburg, Pretoria, Cape Town, Durban and Bloemfontein often asking for help with document automation. We also support firms in Gqeberha, Polokwane and Mbombela, whether the work is for one office or a wider practice group.
Our Rosebank, Johannesburg base supports onboarding, training and implementation planning for firms that need a more orderly way to manage their drafting work. Coastal firms often ask for simple document handling that still keeps version control and clause use in check.
Services you can ask about
You can use the form to ask about a single task or a full setup. Some firms want a fresh template library, while others need better questionnaire design, cleaner merge fields or a tighter review process around final issue.
- Onboarding planning
- Template mapping
- Clause bank setup
- Questionnaire design
- Matter data design
- Document migration
- User training and admin training
- Go-live support, template updates and workflow tuning
- Ongoing helpdesk support
If your practice is already running templates
If you already use templates, tell us where the trouble starts. It may be clause selection, repeated retyping, inconsistent formatting or a review step that needs more structure. That kind of detail helps shape the right implementation plan.
We can also work with firms that need their documents grouped by matter type, with controlled wording and a clear sign-off path before a file is issued. That keeps the process practical for busy legal teams, without adding extra admin where it is not needed.
What to include before you press send
A brief, clear enquiry helps everyone take the next step with ease. Include the office location, the documents you want to automate and the service you think fits best. If there are multiple departments or branches, mention that too.
- Main contact person and role in the firm
- Branch or area, such as Johannesburg Firms or Cape Town Firms
- Whether the work needs migration, training or ongoing support
- Any security, access or record-keeping requirements tied to matter data
Our contact form is the best place to start, and it helps keep the message in one place for the right person to review.
Firms across South Africa
Whether your office is in a central business district, a suburban practice or a smaller regional town, the enquiry process stays the same. Give us the document types, the number of users and the workflow you want to improve, then the right service path can be mapped out from there.
LawMachine works with small law firms that need a careful approach to template libraries, clause banks and document control. The enquiry form is the cleanest way to start that conversation.